Wednesday, March 12, 2008

Relocation Relocation

MegaCorp owns a lot of office buildings - there are at least half a dozen I'm aware of in London alone so there are likely hundreds globally. One of their favourite games is to 're-stack' people. This process involved moving a bunch of people from one cube jungle to another. The vacated area is then often changed around a bit, and often people are moved back (although rarely the same people).
I've been lucky so far; in 6 years I'm 'only' on my fourth desk/cube.

The most recent move has been the most frustrating. My co-cubers and I (three in total) were moved within the same building from one floor to another. We duly packed our moving crates, as the process is the same whether you're moving a few feet or several miles.
Upon arrival after the weekend 'move', we discover that the desks for myself and my coroporatehorror co-author were transposed and some of my kit was missing. A few phone calls saw the PC moved and the missing kit arrive.
As our phones were also transposed, we requested that they be swapped over. Through a sharp intake of breath, I'm told "Oh we can't do that. You'll need to raise a request.". What? Because your migration crew made mistakes, I now have to go through the pain of raising a request, that ultimately results in our cost code being charged? You made a mistake and now I've got to pay for it in both time and dollar terms?

Second frustration - I requested three network points. I was duly supplied with three new pretty yellow CAT5 cables from underneath my desk. Only one is 'hot' and hooked up to a switch at the other end.

The third frustration relates to 'access'. As a MegaCorp employee I (am forced to) carry my ID badge. It gives me access through the front door, and after 6pm and before 8pm, opens internal doors. At least, it used to - I no longer have access to the floor to which I've been moved.

I should have realised that moving the right kit to the right place, getting it setup correctly and providing the right access was an all-too-complex for people who are paid to perform such relocations. As with so much in MegaCorp, you don't have to know what you're supposed to do for your job, and knowing nothing appears to be an advantage.

0 comments: